Terms & Conditions

  1. Any mortality (DOA) on the way will be deducted  from the invoice by providing the picture. The picture must be sent via e-mail within 24 hours of arrival, claims are not allowed if more than 24 hours after receiving the shipment.
  2. Any mortality  happened  (DOA) if  flight delayed because of engine trouble or misconnection flight with approval and receipt sign by one of the cargo officer as witness from the airline involved or other causes  beyond  our  power, the  lost must shared between  shipper  and  consignee  of  each  a  half  ( 50% )  unless  if  the  loss  can  be claimed  and  paid  immediately.
  3. All DOA (Death On Arrival) claim will be use as a credit for next shipment.
  4. Any shipment  without  news  to  shipper  must be accepted in well by consignee, and claims are not  allowed if  no  report less than 24  hours  after  receiving  the  shipment.
  5. Payments must  be  full  payment  according proforma  invoice  as  requested  from  consignee.
  6. All the amount that being paid are not included the transfer fee, consignee must paid all the transfer fee/bank charge.
  7. The  minimum  order  is  US$  5,000.00
  8. After confirming any  order, US$ 500.-  (permit and handling fee) should be  transfered for processing the permit + 50% Down Payment for booking the animals.
    This permit only last for 3 months. Isuing new permit will be charge another US$ 250 and will shorter the time limit.
    Permit fee and down payment are not refunable.
  9. We  will  pay  the  cites  permit  and  handling charge, if  the  invoice  is  over  US$  10,000.-
  10. The  rest  of  the  payment  must  be  paid  in full amount after  receiving  the  export  permit.
  11. Prices of every species can be changed any  time  without  notice  and  will be advised in our next offeror new stock list.
  12. Payments  are  not  accepted  by  Banker  draft  of personal  checks, and  only  accepted  by Telegraphic Transfer ( TT ).
  13. Packing charges is  US$ 40.- each box with standard size of cases (80cmx55cmx40cm) with material of wood double braids wire ( Mosquito  braid  +  braid  wire  with  0.50 cm  of  holes ),  with  flour  bags  in  the  cases.
  14. The  Prepaid  Freight  Cost  should  be  paid  in  full  amount.
  15. Please check with the autority before placing any order since every country have different import regulation.
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